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Dealing with official matters

This Life Situation is archived. The text below may not be up to date.

Rules and recommendations

Office hours are not limited at the moment.

Written and/or telephone contact is preferable over a personal visit to the office. This will help reduce the risk of infection to you and those around you.

You can also set up a data-box free of charge for online communication with the authorities. The data-box can be set up at any CzechPoint branch. If you have an e-ID (eObčanka), you can set up a data box online.

Only necessary matters should be handled in person. If you go to the office in person, it is necessary to have a face mask at all times, disinfect your hands and keep your distance. Keep a distance not only when in the queue but also when communicating with the officials.

If you need to stay at home with your child, fill out the application form for nursing. If you need more information about compensation within the nursing home, you can find it in Caregiver's allowance for self-employed II.

If you are the recipient of housing allowance, child allowance or you have an increased care allowance of CZK 2,000, an extraordinary measure applies to you. Therefore, you do not have to document anything and submit to the Labor Office of the Czech Republic income or paid costs for housing for the months of July, August, September. You will receive the same amount automatically for the months of October, November, and December.