The translations of changes on PES 5 are in progress.

account_balanceOperation of Offices



Rules and recommendations

Office hours are limited to 2 days a week for 5 hours. You can find the opening hours for each Office on the official board of the given office, which is placed by the office building entrance.

Written and/or telephone contact is preferable over a personal visit to the office. This will help reduce the risk of infection to you and those around you.

You can also set up a data-box free of charge for online communication with the authorities. The data-box can be set up at any CzechPoint branch. If you have an e-ID (eObčanka), you can set up a data box online

Only necessary matters should be handled in person. If you go to the office in person, it is necessary to have a facemask at all times, disinfect your hands and keep your distance. Keep a distance not only when in the queue but also when communicating with the officials.

It is good to first call the office before the visit to find out if it is necessary for you to go to the office physically, and possibly arrange a specific date of the visit. This will avoid risky waiting in a queue.

Send all documents by mail beforehand.

Increased hygienic measures must be observed by the employees of the office among themselves. More information can be found on this website.