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Help for people with disabilities

This Life Situation is archived. The text below may not be up to date.


In case you just need to talk to someone or talk about any issues you might be having, you can contact the following helplines (please note that numbers beginning with 800 can be reached only using a Czech SIM card, hence they lack the country code for the Czech Republic):

For the hearing impaired

  • Friend on video call ( - send an SMS to (+420) 777 778 538, the service will then contact you and provide contact with a volunteer who speaks Czech sign language, FREE OF CHARGE
  • Videos about coronavirus for seniors in Czech sign language. Milan Klapatek has prepared a series of videos for seniors for the portal to support them in the current difficult situation caused by coronavirus.
  • Videos for parents in Czech sign language about how to talk to children about coronavirus
  • Brno Facebook group offers a day service center for the hearing impaired persons.

People with different types of disabilities

  • Boskovice

Crisis helpline of the town of Boskovice: (+420) 725 112 573

  • Brno

City helpline: 800 140 800, weekdays 7:30–15:00, more information on the city website.

  • Liberec

COVID–19 helpline for the citizens of the city of Liberec: (+420) 770 14 14 14, 8:00–15:00 on working days, especially the delivery of food, medicine, hygiene needs and the provision of other necessary matters.

  • Olomouc region

Crisis helpline on the disease covid-19: (+420) 585 719 719, on weekdays 9.00–18:00 an online transcript of the call is offered.
COVID–19 helpline of the city of Olomouc: 800 606 800, on weekdays 9.00–18.00 an online transcript of the call is offered, more info on the regional council website.

  • Prague

Helpline for the elderly and those in need: 800 160 166, non-stop, online transcription is provided only on weekdays (9.00–15:00), free call. Get current information about the coronavirus epidemic. Find out what the options are for ordering medicines, food, hygiene and medical supplies. The line serves Prague seniors, people with disabilities, in quarantine and in need.

  • Pilsen

Helpline of the city of Pilsen in cooperation with TOTEM, z. s.: (+420) 374 790 399, on weekdays from 9 am to 3 pm, online transcription of the call is also provided, FREE of charge, assistance with purchases, collection of ordered medicines, dog walking or other urgent matters in the time of pandemic.

  • Vyškov

Important contacts for the citizens of Vyškov

  • Nationwide

Visit - Volunteer activities portal - I need help, by filling out the form you can ask for help during the coronavirus period and registered volunteers will help you.