Skip to main content

Helplines

In case you just need to talk to someone or talk about any issues you might be having, you can contact the following helplines:

Children and youth

  • Line of Safety (Safety Line Association): 116 111 (nonstop), FREE OF CHARGE help for children, young people, and students under 26 years old
  • Children's Crisis Center Trust Line: 777 715 215, 241 484 149 (nonstop) for children and adults

Adults

  • MZČR information hotline (dial 1221) is also available in English from anywhere in the Czech Republic daily from 8 a.m. to 7 p.m.
  • Psychological first aid helpline (Way out of the crisis): 116 123 (non-stop), FREE OF CHARGE
  • Helpline (CKI Psychiatric Hospital Bohnice): 284 016 666 (nonstop)
  • Prague Trust Line (Prague Social Services Center): 222 580 697 (nonstop)
  • Children's Crisis Center Helpline: 777 715 215, 241 484 149 (non-stop) (also for adults)
  • Diaconia SOS Crisis Line: 777 734 173, 222 514 040 (daily 9-20), FREE

Parents

  • Family and school hotline (Cesta z krize): 116 000 (non-stop), FREE - help for adults about children (for parents, relatives, teachers, educators)
  • Parent line (Sdružení Linky bezpečností): 606 021 021 (Mon-Thu 9-21, Fri 9-17) - for parents, teachers, educators

Paramedics and front line workers

  • COLLEGIAL SUPPORT LINE for healthcare workers: 607 400 591, 720 219 618
  • SOCIAL CLINIC - PSYCHOLOGICAL ASSISTANCE FOR ASSISTING PROFESSIONS (doctors, health professionals, social workers, teachers, hygienists, firefighters, and police officers, etc.), tel .: 733 644 268, online: https://www.socialniklinika.cz
  • #dělamcomůžu: 116 123 - Support and supervision

Seniors

  • Senior phone (Život 90): 800 157 157 (nonstop), FREE  
  • Senior line (Elpida): 800 200 007 (daily 8-20), FREE
  • Line for seniors (Seniorem s radostí): 792 308 798 (nonstop)  
  • Green line (Anděl Strážný): 800 603 030 (nonstop), FREE

Addiction help

  • National Weaning Line: 800 350 000 (weekdays10-18: 00), FREE (help for people addicted to alcohol, drugs, gambling, etc .; online: https://chciodvykat.cz/, poradte@chciodvykat.cz )
  • Bohnice Psychiatric Hospital Helpline: 284 016 666 (NONSTOP), ASSISTANCE FOR DEPENDENTS; online at https://bohnice.cz/krizova-pomoc/

Victims of domestic violence 

  • Helpline for victims of crime and domestic violence White Circle of Safety: 116 006 (non-stop), FREE
  • Helpline for victims of domestic and sexual violence proFem: 608 222 277, social worker - Monday to Friday 9:00 - 15:00, a legal helpline for victims of domestic and sexual violence - Tuesday 9:00 - 12:00 and Wednesday 17:30 - 20:30

If you feel that a situation is beyond your power, you do not have to be alone, the basic information about the so-called crisis intervention was processed by the organization Nevypusť Duši.

If you consider personal contact better, you can get in touch with a psychologist or psychotherapist in your neighborhood.

Related links and sources

Frequent questions about this topic

Are there any restrictions regarding services of psychologists and psychotherapeutists?