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Dealing with official matters

This Life Situation is archived. The text below may not be up to date.


Handle only urgent matters. Try to call the authority first and to discuss your matter so that you will not have to come in person.

Please do follow all hygienic rules. It is not necessary anymore to put your respirator or surgical mask on in order to cover your mouth and nose upon entering the indoor premises of an authority building, we, however, still recommend doing so if you belong to a high-risk group. Additionally, maintaining a safe distance of at least 1.5 meters as well as wearing gloves (or at least regular sanitizing of your hands) is recommended.

More information about operation of authority offices can be found in the Offices and Institutions section.

Frequent questions about this topic

When are the authority offices open?