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Banks and insurance

This Life Situation is archived. The text below may not be up to date.

Rules and recommendations

Banks and insurance companies stay open

However, written or telephone communication should take precedence. You can deal with many things online. For example, it is advised to use internet banking.

Only urgent matters should be held in person. Prior to a personal visit to a bank or insurance company, it is a good idea to first call in, check whether the matter can be resolved in writing or via the Internet, and possibly arrange a specific date for the visit. Please do keep a safe distance of at least 1,5 meters and do not forget to sanitize your hands.

If you know that you will be signing something, it is good to bring your own pen so that you do not touch objects unnecessarily on the spot.

If possible, give preference to contactless payment (transfers, card payment) before paying in cash. Contactless payment can help reduce the risk of infection.