Rules and Recommendations
You can now provide services in an establishment.
Opening hours are no longer limited, this also applies to Sundays and public holidays, with the exception stated by law.
Promotional activities are prohibited in stores when conducted in person.
Service establishments must comply with the same operational and hygiene measures as retail stores:
- there may not be more than 1 customer per 10m² of sales area and may be accompanied by a child under 6 years of age. If the establishment is smaller than 10 m², a child under the age of 15 or a holder of a disabled person's card may go in together with 1 customer, in the case of other establishments, this restriction does not apply to children under the age of 6 accompanying an adult customer,
- ensures that customers maintain the regulated distance of 2 m unless they are from a common household.
- signs with the regulated distance of 2 m must be disposed of in the establishment so that people can keep their spacing while waiting in queues
- the customer who holds a card of a person with a disability has the right of priority purchase,
- place disinfectants on frequently touched items (especially handles, railings, shopping carts) so customers alongside staff can use them.
- ensure that customers are informed of these hygiene and operating rules. You can use information posters or, for example, speakers in the establishment,
- ensure the maximum possible air circulation with outdoor air intake (ventilation or air conditioning) without air recirculation in the building,
- a person with a stroller carrying a child does not need a shopping cart for the purchase and the child is not included in the total number of people in the establishment.
The sales area, defined for the purposes of restricting the number of people, means the store area accessible to customers including changing rooms, the area behind sales counters used by cashier/seller. Store offices and warehouses are not included. It is also mandatory to adopt regime and organizational measures and queue management (in front of and in the shop).
Hairdressers and other body care services
In addition, the following hygiene rules apply in barber, hairdresser, pedicure, manicure, cosmetic, massage and similar regeneration, tattoo salons or reconditioning services:
- clients keep at least a two-meter distance from each other,
- all customers (this does not apply to children under 6 years of age) must be without symptoms of covid-19 and prove having met at least one of the conditions stated at this page
- the operator is responsible for meeting the above-mentioned conditions and does not allow a customer who does not follow them. If the customer is tested positive during the on-site self-test, he/she must leave the premises immediately.
You will learn how to behave in stores and what you must observe as a customer in Shopping.