You can get help from the operators on Line 1221. Prior to the call, have your name, surname, insurance number, insurance number, place of residence, email, phone number, and preferred vaccination site ready.
If you have decided to get yourself vaccinated against the Covid-19 disease, you will be asked to follow these instructions and complete several phases of the whole process. However, there is no need to worry, it is not difficult.
Detailed guidelines for the Central Reservation System comprising a detailed description of each phase can be found here (czech only).
If you want to be vaccinated at a GP or vaccination centre without registering, this procedure, i.e. via the Central Booking System, is not used.
Phase 1: Registration
By registration, you express genuine interest in getting yourself vaccinated. Please visit REGISTRACE.MZCR.CZ. On the first page, you can see cohorts eligible for a vaccination. Scroll down, insert your phone number, and confirm consent to personal data processing. You will receive a PIN after the confirmation, then please insert your PIN, fulfil everything needful, and select the vaccination point. If you make a typo during the registration, you can correct the mistake here: registrace.mzcr.cz/detail, where you can manage your registration. Once you have saved your registration, you do not have an assigned vaccination date, you must proceed further. If you want to see the list of vaccination sites and their availability (only in Czech) in advance, you can.
To make filling in the form more convenient, we recommend that you prepare the following information in advance:
- Insurance number (usually the birth number without the slash)
- Insurance company number
- Place of permanent residence
- E-mail (optional)
- Telephone number
- Preferred vaccination site: https://ockoreport.uzis.cz/
During the registration process, the following checks are carried out on the vaccination candidate:
- Identification (based on the data entered, the system verifies you in the population register)
- whether vaccination has already started (registration is blocked if there is already a record of ongoing vaccination),
- whether there is an earlier registration (an older registration is blocked, if there is a newer registration, it is now valid).
If it shows "not matched", the registration is unsuccessful, and the vaccine seeker is prompted by email to correct the information entered in the registration management. The same applies to reservations.
Phase 2: Waiting for an SMS reminder
Once you have registered, receiving an invitation SMS can take minutes or even days. This is because each vaccination site manages its capacity and only invites registrants when it has a vaccine for them with certainty.
Phase 3: Reservation
Once you receive the SMS, you have 42 hours to make the reservation (during these hours, you will receive several reminder SMS). The PIN2 needed for this is in the invitation SMS and the reservation can be made with it on REZERVACE.MZCR.CZ (without it the reservation is not possible). At this link you enter your insurance number, PIN2 and then you can choose the dates for the vaccination doses. If more than one type of vaccine is available at the vaccination site, you will be offered a calendar to select dates for all available vaccines (vaccination sites are not obliged to allow this). However, you are only allowed to select one calendar, i.e. the 1st and 2nd dose will be the same vaccine.
Do not forget to confirm the booking of the selected dates in the system! If you do not book your appointment within 42 hours, the registration is not forfeited. However, the date offered at that time will. As soon as the vaccination site lists the new dates, you will receive the invitation SMS again with the new PIN2. This is repeated a total of three times. However, if you do not make a booking even on the third time, the registration is forfeited.
Phase 4: Vaccination
A detailed description of the process at the vaccination point can be found here.
Please see the Missing your vaccination appointment to find out how to change any of the dates (if you can't make it).
Phase 5: Proving vaccination
On the vaccination portal ocko.uzis.cz you can download the vaccination certificate, it is usually available the same day after the vaccination. Certificates are generated individually after the first, second and booster doses. According to the Regulation of the European Parliament and Council (EU 2021/953), the certificate is valid up to 14 days after the vaccination (i.e. after the first dose for Janssen vaccine or after the second dose for two-dose vaccines), the certificate after booster doses is valid immediately.
If you are unable to log in or the certificate is not available on the portal, please contact the 1221 support line.
Phase 6: Re-vaccination
As the effect of vaccination gradually decreases with time, regular re-vaccination is recommended, especially before the autumn period of increased incidence of respiratory diseases.
Re-vaccination with a booster dose is always possible 4 months after the previous dose. In the case of vaccination with JCOVDEN (formerly Janssen), as early as two months after the baseline vaccination. Two booster doses can be administered at this time.
In case of any question please do not hesitate to contact:
- Covid hotline 1221 – daily from 8 AM to 7 PM. Call center agents are there to help you with registration and reservation, e.g., in case of troubles with the internet connection. Also with technical problems, e.g. when your certificate is not displayed.
The registration draws on the basic registers (ROB, ISEO, CIS). For the registration to be successful, the data you enter must match the data in these registers. Therefore, please write all data accurately, including diacritics, e.g. order of names. They must match the information in the documents (ID card, residence permit). If you have any difficulties in this respect, please call 1221.
If you are confused by the number of different links on which step to take, use the CRS.UZIS.CZ guide here to choose which step you are going to take.