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Telephone assistance with vaccination registration for seniors

If you do not feel technologically proficient enough to register (, or yourself, or you cannot find someone to help you with the registration (family, etc.), you can contact the 1221 number where operators will  help you with the reservation

At the same time, telephone assistance is offered by several other non-profit entities or regions. Regional and municipal hotlines are intended for citizens living in the relevant region or municipality.

Have all the necessary information ready before you call a hotline.


Regional telephone information hotlines

Hradec Králové Region

The Náchod Regional Hospital has set up a special hotline 491 601 000 where seniors aged 70+ who are not yet registered in the central system can book an appointment for vaccination by telephone. The line operates on weekdays from 8 am to 1 pm.

The region also has its own portal dedicated to the pandemic situation in the region.

Ústí Region

Phone number 800 876 011 - The line operates on weekdays from 9 am to 3 pm.

Vysočina Region

Phone number 564 602 602 - daily 8 am - 8 pm

Pilsen Region

If you are from the Pilsen region (except for the city of Pilsen), you can call the line 374 721 689, if you are directly from Pilsen, call the line 374 780 960.


Municipal hotlines


+420 800 160 166 - the capital city has been operating this free coronavirus information hotline in cooperation with non-profit organizations since spring 2020. Newly, from Friday, January 15th, from noon, this line can also be used to assist seniors over the age of 80 with registration for vaccination in the Central Reservation System, and operators  handle any questions about vaccination here. They also provide information on the assistance that city districts offer to residents.

The line operates: Mon and Wed 8am - 6pm, Tue and Thu 8am - 3pm, Fri 8am - 2.30pm.

Prague 7

+420 734 521 840

More information about the line on the Prague 7 website.

Prague 8

+420 601 263 294, +420 601 263 290, +420 601 263 291,+420 601 263 292.

These hotlines operate on weekdays from 9 am to 4 pm. More information about the hotline on Prague 8 website.


+420 601 621 621 - from Monday, January 18th, seniors can contact the line, the staff of the contact centre will help them with registration. The line will be available every weekday between 8 am and 3 pm.


+420 800 199 922 - a toll-free line to help seniors register for vaccinations and, where if necessary, can be arranged a personal visit at home. The seniors will then be assisted with filling in the form directly at their place of residence by police officers or volunteers from Adra. More information about the hotline can be found on the city's website.


+420 607 032 821

Seniors 75+ can also apply for covid vaccination registration on the number listed. The line is in operation from Monday to Thursday between 8am and 3.30pm.

More information on the infoline can be found on the city's website.

Valašské Klobouky

The city of Valašské Klobouky is setting up an assistance hotline on the telephone number 737 924 568, which will be operated by employees of the Department of Social Affairs. It is available for senior citizens who find themselves alone and without the necessary help as a result of the measures, as well as for people in quarantine. They will be able to request the purchase of groceries or medicines over the phone. The service will accept orders on the above number on weekdays from 7 am to 7 pm, and purchases will be delivered on Mondays, Wednesdays and Fridays in the afternoon through city police staff.

Kutná Hora

Kutná Hora Town Hall
Department of Social Affairs and Health, telephone number 327 710 291
Mon - Fri 8am to 11.30am and 1pm to 2.30pm.

Život Plus
emergency care, telephone 730 875 293
Mon - Fri 2:30pm to 4pm and Sat, Sun 2pm to 4pm.