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Support and delivery services to risk groups and those infected

This Life Situation is archived. The text below may not be up to date.

Rules and recommendations

All types of delivery services and neighborhood help are an exception to the restrictions on the free movement of people.

However, it is necessary to follow basic hygiene rules. Volunteers must be equipped with protective equipment (face masks, goggles, gloves) and must not come into direct contact with an infected person or a person from a risk group.

Any items or food that the volunteer distributes should be left in front of the house (on the door handle of the front of the door) or another accessible place. In return, the person for whom the purchase was made leaves the money in front of the door or transfers it to a bank account.

There are several voluntary initiatives that you can turn to at any time for help. These are, for example, Helping Neighbors.

Frequent questions about this topic

Can I order a delivery even if I am infected?